You are able to track your order automatically using our unique tracking facility via both the Royal Mail and our nominated couriers websites.
Every flower we deliver will be packed in such a way to prevent damage and ensure the best possible condition upon arrival. We will accompany each flower delivery with appropriate sachets of flower food, care instructions and your personal hand written message, however if it's just too long we will print it out in a nice font for you.
We select all our flowers direct from UK or Dutch growers who deliver them direct to us 6 days a week, we then rest east flower in our chiller before cutting and conditioning for dispatch in near perfect condition, ensuring you benefit from much longer lasting blooms.
We are not a relay service so we are 110% responsible for every order and 110% satisfaction is our goal. In fact all our flowers have a guaranteed vase life of at least 7 days, although we know that they can last much longer than that. We therefore are happy to guarantee, if you ever have any reasonable cause to be dissatisfied with any of our flowers, we will be glad to offer you a replacement.